RT @mangoteque: After spending the last few years working with PE portfolio companies, I was recently a guest on the Private Equity Technol…
Them: we did a lift and shift into the cloud and we don't see the advantages. Where are the cost savings?
Me: roller skates and ice skates look very similar
#DevOps #CloudComputing
RT @helpfuleng: Our Helpful community continues to grow at a rapid pace and we are looking for Director of Human Engagement and Experience…
RT @SysQuotes: THE CHART IS NOT THE PATIENT.
Replying to @copyconstruct
And the artists and musicians will move back.
RT @dominicad: Let's talk about Time Thieves! The next @itrevbooks Book Club features #MakingWorkVisible! Sign up and join the conversation…
RT @mangoteque: "Two Things that will Never Work Here". My latest for @CIOonline talking about the DORA metrics, @mik_kersten's flow items,…
Replying to @davemangot
phenomenally good this is, which is why Fastly attracts and retains the best talent. These are complex distributed systems with cascading failures. It’s not just flipping a switch to fix.
3/9
https://thumbs.gfycat.com/AfraidBrokenLcont-mobile.mp4
Replying to @davemangot
I know a lot of people at Fastly and they are among best in the world, and while I have no information you don’t, a few things should be clarified.
1. “Many of the affected sites appeared to have been restored after a little less than an hour.” It is hard to overstate how
2/9
A stunningly bad take by @nytimes this morning about the @Fastly outage and a thread about what NYT got wrong. My team used to operate the global CDN for @CWC_tweets . 1/9
https://www.nytimes.com/2021/06/08/technology/internet-down.html
Replying to @davemangot
Back in 2001 companies had developed the ability to distribute a proportion of traffic across our CDN and others by essentially turning a dial. Failures are inevitable, plan accordingly.
5/9
Replying to @davemangot
2. ‘All of these websites really depended on this one third-party service, and the slight disruption in that caused this disproportionate effect’.
That is a problem with the website, not the service.
4/9
Replying to @davemangot
3. “said that companies that provide the infrastructure for websites can be slow to provide details when they experience internal failures”.
They posted updates every 5 or 10 minutes until it was resolved. Does that look slow to you? This is professional incident response.
6/9
Replying to @davemangot
This is the kind of work I’ve been doing for 20+ years, and this is what I help companies with every day.
Bravo and #hugops both to the team @Fastly.
9/9
Replying to @davemangot
not only will they work to ensure the same problem doesn’t happen again, but they will ALSO learn from the incident how to recover even faster the next time they have a (inevitable) different outage.
8/9
Replying to @davemangot
4. “their main selling point to clients is their reliability”.
Recovering from a global CDN failure in less than an hour IS reliability. Because Fastly would be considered an “elite performer” by the DORA/Accelerate metrics,
7/9
Come be my counterpart! https://twitter.com/helpfuleng/status/1402656946554036232
RT @UCSF: Working 55+ hrs/week was linked with increased risk of stroke (+35%) and ischemic heart disease (+17%), per a groundbreaking stud…
Proud of my alma mater. Go Blue Jays! https://twitter.com/JohnsHopkins/status/1402716244827152385
RT @nateritter: If your org needs “rock stars”, “gurus”, or “ninjas” to hit home runs, you’re going to lose.
Hire people who hit base hits…
It's been 4 years already that I've been lucky enough to witness @Code2040 fellow @Ronarr513's career grow and blossom. What a talent. Amazing to be able to continue to catch up in person this week. Thank you @Code2040. 🙏
Replying to @AlexandraErin
When Shakes wrote The Merchant of Venice, all the Jews had been expelled from England. Certainly wasn't writing from experience.
So many of the successful transformations I do with companies work because of the "middle management" level, what Dr. @ZahiraJaser calls "connecting leaders"!
Are you a Janus, Broker, Conduit, or Tightrope Walker?
Brilliant framework.
#DevOps
https://hbr.org/2021/06/the-real-value-of-middle-managers?utm_medium=email
RT @MSNBC: Virtually all hospitalized Covid-19 patients have one thing in common: They're unvaccinated. https://on.msnbc.com/3iG07ki
RT @rakyll: Some of the most effective senior engineers are the ones who help others by teaching how they think about problems. At some poi…
Replying to @constantine_jn
It's them being ultra-nationalists that causes those behaviors, not their religion.
Protip: successful distributed organizations don't have their conversations in private channels or DMs. Unless it's an HR issue, transparency rules the day.
If I hear clients say in effect, "We discussed that without allowing input from anyone else.", I already know a lot.
RT @kevinbehr: when I see orgs put "best practices" in their strategy I wonder what practices management had been fostering previously..
be…
Replying to @royrapoport and @obfuscurity
Outdoor lunch!
SRECon19 (and more) speaker here.
I'll extend @niallm's offer to another 3 first-time or minority speakers. Let's talk! https://twitter.com/niallm/status/1405190805204131841
As usual @lizthegrey is spot on.
I always ask: "Where are the gamedays in CI/CD??" https://twitter.com/lizthegrey/status/1405159797071155203
RT @_JamesWard: Solving hard problems is not necessarily the same as solving important problems.
RT @CIOonline: Fun fact 1. Your organization is unique
Fun fact 2. You can borrow processes from others and be successful. Here's how and w…
RT @EmilyOmier: Are you the founder of an open source startup and stuck about how to position your enterprise version? Join me for a webina…
RT @hmkyale: @uk_biobank @medrxivpreprint "significant, deleterious impact of COVID-19 on olfactory & gustatory cortical systems, w/more p…
There is always one person you should not have invited to Lean Coffee.
cc/ @SteveElsewhere
RT @irwin: I’ve seen things you people wouldn’t believe. Gopher, Netscape with frames, the first Browser Wars. Searching for pages with Alt…
RT @MissAmyTobey: @stratus @richburroughs @SoSplush "got nothing done today boss except for those 3 meetings where I changed peoples' minds…
RT @helpfuleng: We would like to invite you to join makers and manufacturers around the world to advance reusable mask designs that meet th…
RT @dmofengineering: Players and their “solutions”... 🤦🏻♂️
RT @SysQuotes: ADDING MANPOWER TO A LATE SOFTWARE PROJECT MAKES IT LATER.
RT @ldavidmarquet: A leader's job is to fix the environment where people have become disengaged;
not to fix disengaged people.
RT @RandallKanna: Every company that has told their employees they need to come back into the office is in for a rough surprise.
PSA: You…
ease of instrumentation when you need it > collect lots of noise
#monitoring #SRE #DevOps
@JohnnyCatts I didn't do a terrible job describing how good this was from memory! https://twitter.com/cyen/status/1402654687279517698
RT @HarvardBiz: Compared with people at low-trust companies, people at high-trust companies report 74% less stress, 106% more energy at wor…
RT @LiteraryTarot: "I started #Tarot later in life, with a deck using images from nature (#KimKrans' The Wild Unknown Tarot). I feel like t…
Replying to @RobotDeathSquad and @lkanies
I've got both the Amplifi and AC-Pros in different places and the Amplifi is such a killer solution. Literally, just enough pro functionality to make it hard to beat. VPN in a consumer solution?? 😯
RT @EmilyOmier: Positioning a software tool for software engineers is not the same as positioning a software tool for lawyers (or anyone el…
My first two weeks with any consulting client, I STFU and just listen to the engineers. This is excellent advice. https://twitter.com/Carnage4Life/status/1407707012188749826
RT @ben11kehoe: https://twitter.com/DenehyXXL/status/1407678921336922112
Replying to @davemangot
that shook the whole industry a few years ago.
And the two came together. Why are they useless?
“Cease dependence on inspection to achieve quality...by building quality into the product in the first place.”
You can't inspect the quality in at the CAB.
2/2
Possibly only interesting to me. Have been getting into @botchagalupe's Profound podcast (I could listen to John all day) so been thinking a lot about Deming.
I was also talking to a client this week about @nicolefv's "Change advisory boards are useless" truth-bomb
1/2
@PGE4Me it's been 1.5 years already for the utility company to replace the utility pole on Bryant St. How many years does it usually take for you to do regular routine maintenance? Is two poles to hold up wires normal?
One of the teams I work with @helpfuleng is looking for advice in the open source hardware QA space but will gladly take some in OSS QE if available.
If that sounds like your community, please RT.
RT @chethendrickson: In real Agile methods, the reaction to a problem is always to shorten the feedback loop. Never is it “plan better”.
Replying to @phrawzty
True dat
If you're still really concerned about what each engineer is doing according to their job title, you're practicing scientific management, which isn't how we develop complex software in 2021.
Grant autonomy and authority and then reward those.
https://noidea.dog/glue
Iterate. Iterate. Iterate.
"...was not about a big breakthrough, Bradford pointed out. It was more like coming up with a recipe involving hundreds, if not thousands, of changes to ingredients and techniques."
https://www.nytimes.com/2021/06/23/magazine/interface-carpet-carbon.html
RT @ellenchisa: It's so pervasive that it never occurred to me that there was no research behind the water cooler idea 😳
https://t.co/on3k…
RT @mangoteque: Seen a number of trends pass over the course of my career, all of which meant we won't need people doing operations work.…
RT @goteleport: 🎙 Ep. 2 of our Access Control Podcast: @davemangot and @benarent chat about #DevSecOps and why #security is a huge, importa…
The best part? No DevOps required!
Knowing if the site is performing well? Who cares?!
How the code gets to Shopify and what is the quality? Does that matter?
Patching security vulnerabilities? Important?
Finally, No DevOps required! 🙄 https://twitter.com/tobi/status/1409940479920181253
RT @tracymiranda: You're already doing continuous delivery!
(aka what's with all the gatekeeping?)
This is epic from @bobcatwilson #cdcon…
RT @EmilyOmier: This week on The Business of Cloud Native, I talked with @kelseyhightower about how #cloudnative can quickly become a onion…
Replying to @lkanies and @mike_julian
Bob is my guy https://twitter.com/Bob_Wachter/status/1409595037780901896?s=19
RT @mangoteque: "capabilities of the organization as a whole like culture, talent, accountability, collaboration, and information."
#DevOp…