RT @mangoteque: After spending the last few years working with PE portfolio companies, I was recently a guest on the Private Equity Technol…Wed Jun 02 20:54:49 +0000 2021
Them: we did a lift and shift into the cloud and we don't see the advantages. Where are the cost savings?Thu Jun 03 16:04:24 +0000 2021
Me: roller skates and ice skates look very similar
#DevOps #CloudComputing
RT @helpfuleng: Our Helpful community continues to grow at a rapid pace and we are looking for Director of Human Engagement and Experience…Fri Jun 04 15:39:47 +0000 2021
RT @SysQuotes: THE CHART IS NOT THE PATIENT.Sun Jun 06 14:57:52 +0000 2021
Replying to @copyconstruct
And the artists and musicians will move back.Mon Jun 07 17:10:03 +0000 2021
RT @dominicad: Let's talk about Time Thieves! The next @itrevbooks Book Club features #MakingWorkVisible! Sign up and join the conversation…Mon Jun 07 21:15:16 +0000 2021
RT @mangoteque: "Two Things that will Never Work Here". My latest for @CIOonline talking about the DORA metrics, @mik_kersten's flow items,…Tue Jun 08 00:57:02 +0000 2021
Replying to @davemangot
phenomenally good this is, which is why Fastly attracts and retains the best talent. These are complex distributed systems with cascading failures. It’s not just flipping a switch to fix.Tue Jun 08 15:59:44 +0000 2021
3/9
https://thumbs.gfycat.com/AfraidBrokenLcont-mobile.mp4
Replying to @davemangot
I know a lot of people at Fastly and they are among best in the world, and while I have no information you don’t, a few things should be clarified.Tue Jun 08 15:59:44 +0000 2021
1. “Many of the affected sites appeared to have been restored after a little less than an hour.” It is hard to overstate how
2/9
A stunningly bad take by @nytimes this morning about the @Fastly outage and a thread about what NYT got wrong. My team used to operate the global CDN for @CWC_tweets . 1/9Tue Jun 08 15:59:44 +0000 2021
https://www.nytimes.com/2021/06/08/technology/internet-down.html
Replying to @davemangot
Back in 2001 companies had developed the ability to distribute a proportion of traffic across our CDN and others by essentially turning a dial. Failures are inevitable, plan accordingly.Tue Jun 08 15:59:45 +0000 2021
5/9
Replying to @davemangot
2. ‘All of these websites really depended on this one third-party service, and the slight disruption in that caused this disproportionate effect’.Tue Jun 08 15:59:45 +0000 2021
That is a problem with the website, not the service.
4/9
Replying to @davemangot
3. “said that companies that provide the infrastructure for websites can be slow to provide details when they experience internal failures”.Tue Jun 08 15:59:46 +0000 2021
They posted updates every 5 or 10 minutes until it was resolved. Does that look slow to you? This is professional incident response.
6/9
Replying to @davemangot
This is the kind of work I’ve been doing for 20+ years, and this is what I help companies with every day.Tue Jun 08 15:59:47 +0000 2021
Bravo and #hugops both to the team @Fastly.
9/9
Replying to @davemangot
not only will they work to ensure the same problem doesn’t happen again, but they will ALSO learn from the incident how to recover even faster the next time they have a (inevitable) different outage.Tue Jun 08 15:59:47 +0000 2021
8/9
Replying to @davemangot
4. “their main selling point to clients is their reliability”.Tue Jun 08 15:59:47 +0000 2021
Recovering from a global CDN failure in less than an hour IS reliability. Because Fastly would be considered an “elite performer” by the DORA/Accelerate metrics,
7/9
Come be my counterpart! https://twitter.com/helpfuleng/status/1402656946554036232Wed Jun 09 21:54:19 +0000 2021
RT @UCSF: Working 55+ hrs/week was linked with increased risk of stroke (+35%) and ischemic heart disease (+17%), per a groundbreaking stud…Wed Jun 09 21:57:42 +0000 2021
Proud of my alma mater. Go Blue Jays! https://twitter.com/JohnsHopkins/status/1402716244827152385Thu Jun 10 14:33:48 +0000 2021
RT @nateritter: If your org needs “rock stars”, “gurus”, or “ninjas” to hit home runs, you’re going to lose.Fri Jun 11 23:09:43 +0000 2021
Hire people who hit base hits…
It's been 4 years already that I've been lucky enough to witness @Code2040 fellow @Ronarr513's career grow and blossom. What a talent. Amazing to be able to continue to catch up in person this week. Thank you @Code2040. 🙏Fri Jun 11 23:26:00 +0000 2021
Replying to @AlexandraErin
When Shakes wrote The Merchant of Venice, all the Jews had been expelled from England. Certainly wasn't writing from experience.Fri Jun 11 23:32:36 +0000 2021
So many of the successful transformations I do with companies work because of the "middle management" level, what Dr. @ZahiraJaser calls "connecting leaders"!Mon Jun 14 17:05:37 +0000 2021
Are you a Janus, Broker, Conduit, or Tightrope Walker?
Brilliant framework.
#DevOps
https://hbr.org/2021/06/the-real-value-of-middle-managers?utm_medium=email
RT @MSNBC: Virtually all hospitalized Covid-19 patients have one thing in common: They're unvaccinated. https://on.msnbc.com/3iG07kiMon Jun 14 18:30:55 +0000 2021
RT @rakyll: Some of the most effective senior engineers are the ones who help others by teaching how they think about problems. At some poi…Tue Jun 15 01:02:16 +0000 2021
Replying to @constantine_jn
It's them being ultra-nationalists that causes those behaviors, not their religion.Tue Jun 15 01:06:38 +0000 2021
Protip: successful distributed organizations don't have their conversations in private channels or DMs. Unless it's an HR issue, transparency rules the day.Tue Jun 15 15:57:50 +0000 2021
If I hear clients say in effect, "We discussed that without allowing input from anyone else.", I already know a lot.
RT @kevinbehr: when I see orgs put "best practices" in their strategy I wonder what practices management had been fostering previously..Wed Jun 16 20:10:42 +0000 2021
be…
Replying to @royrapoport and @obfuscurity
Outdoor lunch!Wed Jun 16 20:15:38 +0000 2021
SRECon19 (and more) speaker here.Wed Jun 16 20:22:56 +0000 2021
I'll extend @niallm's offer to another 3 first-time or minority speakers. Let's talk! https://twitter.com/niallm/status/1405190805204131841
As usual @lizthegrey is spot on.Wed Jun 16 20:26:24 +0000 2021
I always ask: "Where are the gamedays in CI/CD??" https://twitter.com/lizthegrey/status/1405159797071155203
RT @_JamesWard: Solving hard problems is not necessarily the same as solving important problems.Wed Jun 16 23:14:03 +0000 2021
RT @CIOonline: Fun fact 1. Your organization is uniqueThu Jun 17 16:53:00 +0000 2021
Fun fact 2. You can borrow processes from others and be successful. Here's how and w…
RT @EmilyOmier: Are you the founder of an open source startup and stuck about how to position your enterprise version? Join me for a webina…Thu Jun 17 22:53:45 +0000 2021
RT @hmkyale: @uk_biobank @medrxivpreprint "significant, deleterious impact of COVID-19 on olfactory & gustatory cortical systems, w/more p…Thu Jun 17 23:05:14 +0000 2021
There is always one person you should not have invited to Lean Coffee.Fri Jun 18 00:12:52 +0000 2021
cc/ @SteveElsewhere
RT @irwin: I’ve seen things you people wouldn’t believe. Gopher, Netscape with frames, the first Browser Wars. Searching for pages with Alt…Fri Jun 18 23:30:28 +0000 2021
RT @MissAmyTobey: @stratus @richburroughs @SoSplush "got nothing done today boss except for those 3 meetings where I changed peoples' minds…Fri Jun 18 23:46:43 +0000 2021
RT @helpfuleng: We would like to invite you to join makers and manufacturers around the world to advance reusable mask designs that meet th…Sat Jun 19 00:04:31 +0000 2021
RT @dmofengineering: Players and their “solutions”... 🤦🏻♂️Sat Jun 19 00:30:30 +0000 2021
RT @SysQuotes: ADDING MANPOWER TO A LATE SOFTWARE PROJECT MAKES IT LATER.Sat Jun 19 22:48:24 +0000 2021
RT @ldavidmarquet: A leader's job is to fix the environment where people have become disengaged;Sat Jun 19 22:50:34 +0000 2021
not to fix disengaged people.
RT @RandallKanna: Every company that has told their employees they need to come back into the office is in for a rough surprise.Sun Jun 20 17:43:34 +0000 2021
PSA: You…
ease of instrumentation when you need it > collect lots of noiseMon Jun 21 17:08:32 +0000 2021
#monitoring #SRE #DevOps
@JohnnyCatts I didn't do a terrible job describing how good this was from memory! https://twitter.com/cyen/status/1402654687279517698Mon Jun 21 19:33:54 +0000 2021
RT @HarvardBiz: Compared with people at low-trust companies, people at high-trust companies report 74% less stress, 106% more energy at wor…Tue Jun 22 19:59:44 +0000 2021
RT @LiteraryTarot: "I started #Tarot later in life, with a deck using images from nature (#KimKrans' The Wild Unknown Tarot). I feel like t…Thu Jun 24 00:38:33 +0000 2021
Replying to @RobotDeathSquad and @lkanies
I've got both the Amplifi and AC-Pros in different places and the Amplifi is such a killer solution. Literally, just enough pro functionality to make it hard to beat. VPN in a consumer solution?? 😯Thu Jun 24 01:25:55 +0000 2021
RT @EmilyOmier: Positioning a software tool for software engineers is not the same as positioning a software tool for lawyers (or anyone el…Thu Jun 24 01:36:15 +0000 2021
My first two weeks with any consulting client, I STFU and just listen to the engineers. This is excellent advice. https://twitter.com/Carnage4Life/status/1407707012188749826Thu Jun 24 01:46:22 +0000 2021
RT @ben11kehoe: https://twitter.com/DenehyXXL/status/1407678921336922112Fri Jun 25 17:02:28 +0000 2021
Replying to @davemangot
that shook the whole industry a few years ago.Fri Jun 25 18:02:07 +0000 2021
And the two came together. Why are they useless?
“Cease dependence on inspection to achieve quality...by building quality into the product in the first place.”
You can't inspect the quality in at the CAB.
2/2
Possibly only interesting to me. Have been getting into @botchagalupe's Profound podcast (I could listen to John all day) so been thinking a lot about Deming.Fri Jun 25 18:02:07 +0000 2021
I was also talking to a client this week about @nicolefv's "Change advisory boards are useless" truth-bomb
1/2
@PGE4Me it's been 1.5 years already for the utility company to replace the utility pole on Bryant St. How many years does it usually take for you to do regular routine maintenance? Is two poles to hold up wires normal?Sat Jun 26 05:03:06 +0000 2021
One of the teams I work with @helpfuleng is looking for advice in the open source hardware QA space but will gladly take some in OSS QE if available.Mon Jun 28 14:55:24 +0000 2021
If that sounds like your community, please RT.
RT @chethendrickson: In real Agile methods, the reaction to a problem is always to shorten the feedback loop. Never is it “plan better”.Mon Jun 28 17:00:58 +0000 2021
Replying to @phrawzty
True datMon Jun 28 17:10:17 +0000 2021
If you're still really concerned about what each engineer is doing according to their job title, you're practicing scientific management, which isn't how we develop complex software in 2021.Mon Jun 28 17:24:10 +0000 2021
Grant autonomy and authority and then reward those.
https://noidea.dog/glue
Iterate. Iterate. Iterate.Mon Jun 28 18:03:23 +0000 2021
"...was not about a big breakthrough, Bradford pointed out. It was more like coming up with a recipe involving hundreds, if not thousands, of changes to ingredients and techniques."
https://www.nytimes.com/2021/06/23/magazine/interface-carpet-carbon.html
RT @ellenchisa: It's so pervasive that it never occurred to me that there was no research behind the water cooler idea 😳Tue Jun 29 17:46:45 +0000 2021
https://t.co/on3k…
RT @mangoteque: Seen a number of trends pass over the course of my career, all of which meant we won't need people doing operations work.…Tue Jun 29 22:45:00 +0000 2021
RT @goteleport: 🎙 Ep. 2 of our Access Control Podcast: @davemangot and @benarent chat about #DevSecOps and why #security is a huge, importa…Wed Jun 30 19:32:13 +0000 2021
The best part? No DevOps required!Wed Jun 30 22:20:22 +0000 2021
Knowing if the site is performing well? Who cares?!
How the code gets to Shopify and what is the quality? Does that matter?
Patching security vulnerabilities? Important?
Finally, No DevOps required! 🙄 https://twitter.com/tobi/status/1409940479920181253
RT @tracymiranda: You're already doing continuous delivery!Wed Jun 30 23:13:31 +0000 2021
(aka what's with all the gatekeeping?)
This is epic from @bobcatwilson #cdcon…
RT @EmilyOmier: This week on The Business of Cloud Native, I talked with @kelseyhightower about how #cloudnative can quickly become a onion…Wed Jun 30 23:52:24 +0000 2021
Replying to @lkanies and @mike_julian
Bob is my guy https://twitter.com/Bob_Wachter/status/1409595037780901896?s=19Thu Jul 01 03:47:03 +0000 2021
RT @mangoteque: "capabilities of the organization as a whole like culture, talent, accountability, collaboration, and information."Thu Jul 01 06:37:45 +0000 2021
#DevOp…