Having one group do all the tickets seems like a good solution…
As an engineering leader, avoid ad hoc meetings
When deploying infrastructure, simply costing less can be much, much more
If you’re trying to understand why your SaaS is slow, look for the SRE coders.
Entropy is real. MTBF thinking tries to suppress what is real. DIE instead.
Automation doesn’t replace humans, it enhances them, if we think about it in the right way.
The days of the ivory tower enterprise architect are over. Instead, embrace cultural (architectural) evolution.
Checklists are not just something to be accomplished. Used properly, they allow us to learn more about our systems.